Frequently Asked Questions

Below is a list of the most common questions that we get asked. If the question you have is not listed below, please email us at and we will be happy to answer.


Ticket Squeeze

What is the status of my order?
Is Ticket Squeeze a secure website?
Will my tickets arrive in time for the event?
Do you charge a service fee?

Ticket delivery

Can I track my ticket delivery?

Recieving your tickets

When will I receive my tickets?
I didn't receive my ticket transfer email.
I have not received my tickets and the event is coming up.

Event Cancellations

What happens if my event is cancelled?
What happens if my event is postponed?


I have purchased more than one ticket, are they next to each other?